My order history goes back to 2012 on Newegg and I feel like I used them before that too. Maybe they cut off history after 10 years. I have never had any problems but it seems like they might be having some customer service issues now. The last time I used Newegg was 2020 and I did not have any problems. But because I have suggested them many times I feel obligated to send out a warning on the news I’ve been hearing.

But instead of me rehashing what I heard it might be better for you to hear it directly from the people in the middle of this. So here are some videos.
Gamers Nexus
I first heard about this when a friend sent me videos from Gamers Nexus. I will put them in order of date so you can see the history.
Feb 1 2022Feb 10 2022
Feb 15 2022
Feb 21 2022
JayzTwoCents
Feb 23 2022I Hope Newegg Fixes Things.
I have always liked Newegg and I would much rather use them over Amazon. I would rather support any site over Amazon if I can. But they are not helping their case much right now. If Newegg did this to me they would loss a lifetime customer. So I truly hope they get things fixed.